What Data We Collect and Why
When you register, we collect your name, contact details, date of birth and account credentials. When you deposit through JazzCash, Easypaisa or Raast, our payment processor logs the transaction reference and wallet identifier — we do not store your full mobile wallet PIN or bank credentials
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on our servers. If you use a Debit Card or Bank Transfer, the card scheme or bank handles the sensitive instrument data; we receive only a tokenised reference. We also collect device identifiers, browser type and session data through cookies to keep your account session secure
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and to understand how the lobby loads on your mobile. Support conversations via live chat or email are stored so we can trace the full history of any issue you raise. All data collection and processing is subject to applicable local law and is available only
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where local regulations permit access to this platform. We do not sell your personal data to third parties for marketing purposes. Retention periods vary by data type — account records are kept for as long as your account is active and for a defined period after
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closure, as required by applicable rules.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.